Skill-based matchmaking (SBMM) has been a heated topic among fans for years, causing ongoing concern. To address this, Activision has tasked their subsidiary studio, Demonware, with improving and refining the SBMM system.
An insider from Call of Duty described SBMM as “complicated but practical.” They mentioned that the focus is always on enhancing every aspect that contributes to a product’s success, which includes SBMM. They see it as a process of trial and error.
SBMM is crucial for maintaining and growing the player base. With the recent underperformance of Vanguard, Activision decided to revamp the system entirely. This involved a collective R&D effort from multiple studios to create a balanced system that caters to all skill levels, both high and low. The new framework aims to be less punishing for skilled players while still providing a safe space for beginners.
Matchmaking Bot Pools
As part of the SBMM system overhaul, there are plans to introduce Bot Pools (PvPvE) for the new DMZ mode and Warzone 2, provided a player’s stats qualify them for these lobbies. The updated AI will track player skill levels during matches, counteracting ‘smurfs’ and even removing them from matches if needed. This new Bot Pools system is designed to include players with disabilities, making the game more accessible to everyone.
Disbanding Lobbies
Disbanding lobbies are expected to remain a core element of SBMM. An insider stressed that removing this feature would cause the foundation of SBMM to collapse. SBMM has only become a major focus internally since Modern Warfare (2019), where the need for a strategic plan became apparent.
Teams weren’t fully prepared for Modern Warfare (2019)’s massive success, and the system used back then was outdated. Although recent titles have tested the system heavily, it is continually being developed and maintained.